Service terms & scope

Last updated: August 2026. Plain-language terms for the production service; not legal advice (professional review pending — see LAUNCH-BLOCKERS.md).

What you get

Per purchased listing: an audit report with findings tied to cited platform rules; rewritten title, five bullets, description and (Etsy) thirteen tags; an eight-shot photo plan; one round of feedback on your photo drafts; two revision rounds. Delivery windows: Audit 48h, Makeover 72h, Shop Sprint 7 days — counted from receipt of your completed intake answers and photos.

What we need from you

Accurate facts (materials, dimensions, care, where made), raw photos, and timely feedback. Copy is written only from facts you confirm; if something is missing we ask rather than invent.

Revisions

• Two rounds included per listing. A "round" = one consolidated list of changes from you.
• Additional rounds: $29 each, quoted before work continues.
• If a requested change would break a platform rule (restricted claim, third-party brand), we will explain the rule instead of applying it blindly.

Payment & refunds

• You pay only after approving the first draft.
• 100% refund if we miss the delivery window or cannot reconcile the draft with your brief after included revisions.
• If you approve the draft and later change your mind about publishing, no refund is due — the work product is yours to keep.

Honest limitations

• We do not guarantee sales, rankings, traffic or conversion. Anyone who does is guessing.
• We are not lawyers; compliance findings cite platform policies but are not legal advice.
• The free grader is a heuristic text tool — it cannot see photos and can miss context.
• Platform rules change; findings reflect the rules as of the delivery date. We recheck sources quarterly.

Ownership

All delivered copy and plans are yours on payment. We may ask permission to show anonymized before/after excerpts as portfolio evidence; refusal has zero effect on service.

Fair use of our time

We reserve the right to decline products we are not comfortable writing truthful copy for (for example, items marketed with medical claims), and to end collaborations where facts keep shifting after confirmation.